Shipping policy

At Wittydear, we aim to process and ship your order as quickly as possible. You will receive a confirmation email with your tracking information once your order has been dispatched.

Shipping Rates and Delivery Times

Processing your order will take 1-3 business days. We use DHL which has a delivery time between 6-10 business days.

Location	*Estimated Shipping Time
United States	6-10 Business days
Canada, Europe	6-10 Business days
Australia, New Zealand	6-10 Business days
Central & South America	6-10 Business days
Asia	6-10 Business days
Africa	6-10 Business days

Please note that we are not able to ship to an APO/FPO/DPO address.

Shipping Fee

Flat shipping rate of RM15.90

Shipping Carriers

We ship orders using reliable international and local carriers such as DHL.

International Shipping & Customs

For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Track Your Order

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order online through our carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team at support@wittydear.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Changes to Your Order

If you need to make changes to your order, such as updating your shipping address, please contact us immediately at support@wittydear.com. We will do our best to accommodate your request, but please note that changes cannot be made once the order has been processed and shipped.